Delivery

Region	Delivery method	Cost of delivery		Delivery terms*
		Order bellow 10 000 rur.	Order over 10 000 rur.
Delivery around Moscow (inside the ring road)	Courier«P&B»	300 rur.	for free	1 day
	Express delivery	500 rur.	300 rur.	3 hours
All Russia	Russian post	According to tariffs **	for free	6-14 days
	EMS		according to tariffs**	2-4 days
Worldwide	DHL	Depends on a region ***	Depends on a region ***	7-25 days

* —delivery times depend on location of the place to which delivery is ordered. Delivery time can increase due to reasons out of our influence (weather, traffic situation, and so on)
** — tarrification is automatic

Delivery by Courier services p&b

It is carried out only in Moscow inside the Ring Road during 1-2 days after placing the order. Orders are delivered from Monday to Friday from 10am till 7 pm. You can use our fitting services, if you order courier delivery.

Place of delivery

Delivery is performed to the address specified in your order. If you need to deliver your items to a different address, you must provide the address to our manager, who will contact with you directly after completing your purchase.

fitting SERVICE

You can try on things out of your order at the time of delivery and pay for only those products that fit you. If nothing fits you, you pay only the cost of shipping. Fitting can be carried out only in premises, allowing the presence of the courier. Handling an order for the fitting out of the courier's sight is possible only after a 100% deposit for the order, together with the delivery.

Our manager will contact you to define the convenient time for the shipping. If necessary, you can change the date or delivery address, as well as to cancel the order at any time before the arrival of the courier. If you have any questions you can contact us by phone: +7 (985) 455-55-52

Self Pickup

You can pickup your order from our show-room, located at: ul. Mytnaya d. 7 Bldg. 1 Monday to Friday from 10 to 19 hours. You will be able to try on acquired items, and change the size (subject to stock availability), if necessary.

Delivery to other regions of the Russian Federation

Delivery to any region of Russia is carried out by land and air (EMS Russian Post) means of delivery of Russian Post. Delivery times are established by Russian Post and largely depend on the distance of the place. For a preliminary assessment of the shipping costs, you can use a calculator on the website of the Russian Post

Attention! An incorrect telephone number, incorrect or incomplete address can cause further delay! Please double check your personal data during registration and ordering.

Shipping worldwide

Shipping cost for international customers is calculated individually due to the customer's request to us.

Attention! All the parcels sent out of Russia and delivered to other countries are a subject to customs clearance and additional charges according to the law of receiving country.

If you have any further questions we are happy to answer them by phone:

8 (800) 301-23-59

Mail to: sales@primabella.ru